MAMA by AstroBridge

Delete your MA data

中文 · Privacy Policy

MA uses a locally created identity rather than a conventional online account.

Most MA data is stored only on your device. Removing local data is immediate and does not require a support request.

Delete local data in MA

  1. Open MA and go to Me → Settings.
  2. Choose Switch account / Clear current identity to remove the current identity, contacts, chat list, security state, and related local data.
  3. To remove all remaining app files, use Android or iOS system settings to clear MA storage, or uninstall MA.

Request deletion of AstroBridge operational data

To request deletion of server-side operational or offline-delivery data reasonably associated with your pseudonymous MA identity, email us from any address and include your MA identity address. Do not send a private key, recovery phrase, password, or government ID.

Email a deletion request

We will verify that the request contains enough information to locate the relevant pseudonymous records and normally respond within 30 days. Some limited records may be retained when reasonably necessary for security, fraud prevention, dispute resolution, or legal compliance. Deleting server-side records does not delete copies of messages already delivered to another participant's device.

删除你的 MA 数据

English · 隐私政策

MA 使用设备本地创建的身份，而不是传统在线账户。

大部分 MA 数据仅保存在你的设备上，删除本地数据无需联系客服并会立即生效。

在 MA 中删除本地数据

  1. 打开 MA，进入我 → 设置。
  2. 选择切换账号 / 清除当前身份，删除当前身份、联系人、聊天列表、安全状态及相关本地数据。
  3. 若要移除全部剩余应用文件，请在 Android 或 iOS 系统设置中清除 MA 存储，或卸载 MA。

申请删除 AstroBridge 运行数据

若要申请删除可与假名化 MA 身份合理关联的服务器端运行或离线投递数据，请用任意邮箱联系我们，并提供你的 MA 身份地址。请勿发送私钥、恢复词、密码或身份证件。

发送删除申请邮件

我们会确认申请中是否包含足以定位相关假名化记录的信息，并通常在 30 天内回复。出于安全、防欺诈、争议处理或法律合规的合理需要，少量记录可能继续保留。删除服务器端记录不会删除已经投递到其他参与者设备上的消息副本。